Downloadable items, including pattern pdf files, are non-refundable.
Classes are non-refundable except when:
- A class is cancelled, at our discretion, because enrollment doesn’t reach the stated minimum necessary;
- A class is cancelled, at our discretion, for other reasons, like long-term illness or unexpected long-term personal or natural disasters.
If a cancellation occurs, a refund of the full amount paid for the cancelled class(es), minus the PayPal or Square processing fee(s), will be issued and you will be notified.
If you sign up for a class and it doesn’t run (but isn’t cancelled) because of the teacher’s illness, or dangerous driving conditions because of inclement weather, a make-up class date will be offered. (Driving conditions are checked the morning of the class during the winter months, using the Weather Network app and STEO information; we try to be as accurate as possible and rarely cancel classes for this reason.) We do our best to ensure that the most students possible can attend the make-up class.
Please check your email before class in case of cancellation or changing information. We try to notify you as soon as possible if something goes wrong.